Our Steps to Home Ownership
Step1Contact A Nilson Homes Customer Success Agent
Give us a call, send us a text, or contact us by filling out the form below. A Nilson Homes Customer Success Agent will be waiting to hear from you, looking forward to making your home search successful.
If you’re opting for a mortgage, your dedicated Customer Success Agent will be delighted to direct you to one of our hand-picked, industry-leading lending partners. Outlining your budget, this stage will help you explore the best options for you and your family, with the added bonus of $4,000 worth of credits towards the purchase of your home as a ‘thank you’ when you use a Nilson Homes Preferred Lender.
Step3Decide on a Home
With your budget, house criteria, and unique preferences in mind, your Customer Success Agent will curate a list of homes in line with your needs. Once you have viewed the list at your convenience, you’ll be free to opt for a walk-through of your shortlisted properties in a no-pressure, relaxed environment. To ensure that no property slips through the net, your agent will update the list weekly.
Step4Make an Offer
Once you have decided on your dream home, it’s time to make an offer! Made easy by your Customer Success Agent, they will prepare all of the paperwork for you, walking you through line-by-line so that you can feel confident in your purchase.
Congrats! Your offer has been accepted, and you are well on your way to owning a brand new Nilson Home. Be on the lookout for regular updates from your Customer Success Agent, ensuring that you’re ready to lock in your mortgage rate within 30 days of closing.
Step6New Home Orientation
During your new home orientation, your Customer Success Agent will take you on a walk-through, allowing you to confirm that the property meets all expectations. Once you’re ready, you can sign off on your new home!
The day has finally come! It’s time to pick up the keys to your brand-new Nilson Home. You’ll meet with your Customer Success Agent at Stewart Title to sign the final closing documents and contracts. This normally takes about 1 hour. After your loan funds or payment clears, you are officially move-in ready!
Step830 Day Check-In
Once you’ve had around 30 days to settle in, your Customer Success Agent will arrange a check-in call to review your experience and ensure that all systems are running as they should be.
Step912 Month Home Check-In
Once you’ve had around 12 months to explore your surroundings and immerse yourself in life at Nilson Homes, we’ll send a check-in email to better understand your experience to date. Based upon your request, a member of the Nilson Homes team can come to your home to ensure that all customer claims have been taken care of, in line with our ‘new home’ warranty agreement. We value proactive measures, aiming to catch issues before they arise.